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Frequently Asked Questions

General FAQs 

 

 

1. What services do you offer? 

 

On The Fly Events currently offers a Game Truck, Nerf Archery Tag and 

other services.  Please visit link to learn more about each service. 

 

2. What is your refund/cancellation policy? 

 

Deposit amount is deemed to be non-refundable; however, we at On The 

Fly Events understand that everything in life can not be predicted. As a 

result, we work with our customers to accommodate event changes to the 

best of our ability.​

 

 

Game Truck FAQs 

 

3. How many players can fit in the Game Truck? 

 

For private events such as birthday parties we recommend 12 to 15 

gamers.  For larger public, non-profit, and corporate events we able to 

accommodate 24 gamers at once. 

 

4. What if too many people show up to the party? Is there an extra 

charge? 

 

No worries.  Our recommended number of gamers is just that, a 

recommendation.  We will not charge extra fees but we can not guarantee 

equal gaming time for all gamers. 

 

5. How many televisions are on the Game Truck? 

 

Our Game Truck is equipped with 4 televisions on the inside and 2 

televisions on the outside of the trailer.   

 

 

6. What consoles and games do you have available?​

 

The Game Truck comes equipped with PlayStation 5’s, XBox Series X’s 

and Nintendo Switches.  A library of 30+ games for the PlayStation 5 and 

XBox Series X are available for play. 

 

7. Do you offer online gaming? Do you need to use my wi-fi? 

 

Fortnite and Roblex is available on 1 television at NO extra charge only if 

our hotspot connection works properly at the event location.  No wi-fi is 

needed to play our games.  

 

8. Is there an age limit for Game Truck? 

 

The recommended age for gamers is 7 and up. 

 

9. Do the Game Truck have air conditioning and heat? 

 

Yes our Game Truck is equipped with air conditioning and heat. 

 

10. Do parents need to supervise? 

 

Our Game Coach will supervise the event.  However, a parent or 

responsible adult is required to be on event location premises at all times 

and within contact distance of the Game Coach should a need arise for 

contact. 

 

11. What about bad weather? 

 

In the event of severe weather (lightning, very high winds, flooding and/or 

extremely heavy rains, snow or ice, and other acts of mother nature) we 

reserve the right to reschedule your service to guarantee the safety of you, 

your guests, our staff and our equipment. 

 

12. Do you allow food and drinks inside the Game Truck? 

 

Due to the numerous electronic devices, no food or drinks are allowed 

inside the Game Truck. 

 

 

13. Do you need to plug into an outlet? 

 

Our Game Truck operates from a generator, as a result no outlet is 

required. 

 

14. How much space do you need for parking? 

 

Our Game Truck is approximately 60 feet long, 12 feet wide and 12 feet 

tall.  We will need ample space to maneuver and park the large truck and 

trailer combination.  A good rule of thumb is a space equivalent to 8 to 9 

parking spaces.  If you do not have enough space, we recommend that you 

contact your local church, recreation center, or park and we will be happy to 

have the event there. 

 

15. What type of surface do you park on? 

 

A hard, safe, and relatively flat area is needed for our Game Truck to park.  

Street fronts are preferable as we do not pull or back into driveways.  

 

16. Where can I book a party or an event? 

 

Game Truck Booking Link 

 

17. Can you come to parks? 

 

Yes we are able to setup our Game Truck at your local park if proper space 

is provided for parking. 

 

18. Can I book additional time on the day of the event? 

 

Yes, additional time may be booked on the day of the event as long as 

no scheduled event follows. 

 

19. What time will you arrive? 

 

For a Game Truck event arrival time is usually 5 to 10 minutes ahead of 

start time. 

 

 

20. Should I be concerned about the types of games for kids? 

 

No, our Game Coach will accommodate any game restriction. 

 

21. Is it appropriate to tip? 

 

Yes, our Game Coach provides instruction for gamers and monitors the 

Game Truck.  Tipping for good service is encouraged. 

 

22. Do you have or are there accommodations available for party guests 

in wheelchairs? 

 

We are able to accommodate wheelchairs on the outside of the Game 

Truck; however, not on the inside. 

 

 

Nerf Archery Tag FAQs 

 

23. How many players can play Nerf Archery Tag? 

 

A minimum of 6 players are required to play Nerf Archery Tag. 

 

24. Is there an age limit? 

 

The recommended age for Nerf Archery Tag is 10 years old and up as 

players must be able to operate a 30 pound bow to participant. 

 

25. Can you accommodate large groups? 

 

Yes, Nerf Archery Tag is able accommodate large groups.  For groups of 25 

players and more, please call for pricing. 

 

26. What if too many people show up to the party? Is there an extra 

charge? 

 

Our Referee will try to accommodate a reasonable number of additional 

guest.  Please discuss with Referee at the beginning of the event.  Extra 

charges may apply. 

 

27. Does each person have to sign a waiver for Nerf Archery Tag? 

 

Yes, each participant must sign a waiver to participant. For participants under the age of 18, waiver must be completed by parent/guardian. 

 

28. What about bad weather? 

 

In event of implement weather such as rain, lightning, high winds, flooding, 

snow or ice, we reserve the right to reschedule your Nerf Archery Tag event 

to guarantee the safety of the players, the referees and the equipment. 

 

29. How much space is needed to play? 

 

A minimum space equivalent to a 30yd x 30yd area is recommended for 

Nerf Archery Tag play. 

 

30. Do parents need to supervise? 

 

Our Referee will supervise the event.  However, a parent or responsible 

adult is required to be on event location premises at all times and within 

contact distance of the Referee should a need arise for contact. 

 

31. Where can I book a party or an event? 

 

Nerf Archery Tag Booking Link 

 

32. What time will you arrive? 

 

For a Nerf Archery Tag event arrival time is usually 20 to 30 minutes ahead 

of start time. 

 

33. Can you come to parks? 

 

Yes we are able to setup our Nerf Archery Tag at your local park if proper 

space is provided for field setup. 

 

34. Is it appropriate to tip? 

Yes, our referees provide instructions to the players and monitors each 

game played.  Tipping for good service is encouraged. 

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